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Every PreProduct listing has two stages; capture-only and charge-and-capture. Listings start in capture-only mode and allow you to capture orders without charging customers straight away. The charge-and-capture stage kicks in once you ‘trigger payment links’ for your listing, sending payment links to all previously captured orders and all subsequent orders straight away.
Payment links are specially generated URLs that will link a customer directly to your native Shopify checkout, with all of their order pre-loaded. When Shopify Pay is enabled, payment details are usually populated, resulting in a one-click checkout.
As well as this ‘payment_link_to_checkout’ type of payment link, PreProduct also offers a ‘payment_link_to_cart’ version, allowing customers to add additional items before passing through the checkout. (both types are included in the payment link emails by default)
Captured pre-orders for those variants will now receive their payment links and future pre-orders will receive their payment links straight away (instead of just the thank you email).
From PreProduct, if you navigate to a product dashboard and then click the ‘see all’ button at the bottom right of the page, you’ll be greeted with an updated screen of customer pre-orders.
You can send payment links through this screen, as well as the main product dashboard. There’s three main ways to segment and send the payment emails:
This ability can be paired with the live pre-order search to navigate through all of your orders and pick the exact customers you’d like to collect payment from.
If your pre-order is going particularly well, but you only ordered a certain amount of stock, method number 2 will let you charge for that first allocation now, but keep collecting pre-orders in the mean time.
PreProduct will never send a customer a payment link for the same order twice, but will respect charging customer A for product B now, and then again for product C later. Here are some GIFs showing the different flows:
Send payment links to all pre-orders of that product.
Send to the first 5 pre-orders.
Send payment links for two specific pre-orders.
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