Demo index
View Categories

Can you edit a pre-order?

< 1 min read

Editing charge-later, deposit-upfront and charge-upfront pre-orders #

Shopify (and therefore PreProduct) allows you to reduce the quantity of a pre-order, but not increase it. For non-Shopify stores, PreProduct works similarly, but allows increases up to the quantity from the time of pre-order.

Editing capture-only pre-orders #

You can edit capture-only pre-orders at any point before sending out payment links. This is because customers go through checkout at the end of the pre-order campaign, as opposed to straight away like the other listing types.

Refunding edits #

PreProduct supports both the partial and full refund of pre-orders, whether they’ve had a deposit or the full price paid. Tick the “Issue refunds” box from the customers or listing dashboard screen to refund edits and cancellations.

refunding order edit

Powered by BetterDocs

Screen walkthroughs

Pre-sell With PreProduct

7 day free trial with all plans