PreProduct shows a “Product availability status” notice in areas where you can send payment links, like the listing dashboard.

Product availability status #

This “product availability status” notice will either show:

• Specific issues that need fixing (e.g. zero stock without the ‘continue selling when of stock‘ Shopify setting enabled, or product is in draft status)
• ‘OK’ if everything is properly configured

Fixing Issues with Payment Links #

If PreProduct’s cart or payment links redirect to a broken checkout/cart page, check for these Shopify product admin issues:

Issue: The product has 0 stock AND the ‘continue selling when out of stock’ box isn’t checked
Fix: Set the product status to ‘active’ in the top right corner of the product page (ensure ‘online store’ is selected as the sales channel)

Issue: The product has 0 stock AND the ‘continue selling when out of stock’ box isn’t checked
Fix: Add stock or check the ‘continue selling when out of stock’ box in the inventory section of the Shopify product/variant page

Issue: The product is set to ‘draft’ instead of ‘active’
Fix: From the top right of the Shopify product admin, swap the status to “active”