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Every PreProduct listing has its own email campaign, which can be used to communicate with customers, as well as send payment links. The emails can be customised via the ’email flows’ menu in PreProduct.
There are three different types of email in the campaign:
Confirmation (triggered when the customer pre-orders) An email confirming the pre-order with the customer, as well as re-iterating the pre-order process and their order details.
There are a number of dynamic variables available to you from the email editing screen. To use one, within curly brackets simply type its name into the editor, or click on it and it will be inserted after your latest keystroke.
Here is a current list:
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