Deposits on Shopify pre-orders

PreProduct has a lot of functionality around charging customers later for pre-orders, but what if you would like some money paid upfront? Perhaps you have an expensive product range or would like to ensure customers are committed to their pre-orders?
PreProduct has an advanced deposits system which works through your existing checkout to take Shopify deposit payments.

Summary #

  • When setting up a pre-order listing you can choose to require a deposit.
  • This will mean that when the customer pre-orders, they’ll be charged the deposit amount straight away, with the outstanding charge triggered in the future.
  • Once you’re ready to start collecting the outstanding payment, you can trigger the deferred charge that customers have agreed to pay.

Step-by-step #

Setup #

  1. Navigate to the ‘New Listing’ screen in PreProduct and select the product you would like to list.

  2.  Check the ‘require a deposit’ box.

  3. You can then either enter the amount or percentage which customers will have to pay upfront per item (the amount/percentage entered defaults to your store’s main currency).

  4. Then you can click ‘Create listing’.

Front-end #

  • A PreProduct deposit listing will have slightly different wording to other products above the button and in the on-page cart. (Just in the cart if you’re using your native button for pre-orders)
  • The wording can all be edited via the ‘customise wording’ screen in PreProduct. Just make sure to select ‘deposit-upfront’  before editing.
deposit pre-order button
  • Once the customer fills out their order and clicks pre-order, they will be forwarded to your store’s cart or checkout (depending on your redirect settings)
Check-out pre-loaded with deposit

Back-end #

  • When a customer pre-orders, an entry in the listing dashboard will be created with a pink ‘deposit paid’ badge.
Customer pre-order display showing deposit paid
  • When you’re ready to collect the remaining payment for a deposit pre-order, you can charge specific customers or in bulk (Doc here)
  • The usual deferred charge process will then kick in. i.e. the optional upcoming charge email will be sent out, followed by the charge attempt.
  • Customers will then be charged the outstanding amount/percentage on the card that they used at checkout.

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