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Deposits on Shopify pre-orders


PreProduct has a lot of functionality around charging customers later for pre-orders, but what if you would like some money paid upfront? Perhaps you have an expensive product range or would like to ensure customers are committed to their pre-orders?
PreProduct has a fully automated deposits system which works through your existing Shopify checkout.



Summary #

  • When setting up a pre-order listing you can choose to require a deposit.
  • This will mean that when the customer pre-orders, they’ll be charged the deposit amount straight away, with the outstanding charge triggered in the future.
  • Once you’re ready to start collecting payment, you can trigger the deferred charge that customers have agreed to pay. 



Step-by-step #


Setup #

  1. Navigate to the ‘list a future product’ screen in PreProduct and select the product you would like to list.

  2.  Check the ‘require a deposit’ box. 

  3. Now you can enter the amount which customers will have to pay upfront per item (the amount entered defaults to your store’s main currency). 

  4. Then you can click ‘create listing’. 



choosing to list a deposit pre-order



Front-end #

  • A PreProduct deposit listing will have slightly different wording to other products above the button and in the on-page cart. (Just in the cart if you’re using your native button for pre-orders)
  • The wording can all be edited via the ‘customise wording’ screen in PreProduct. Just make sure to select ‘deposit-upfront’  before editing.


deposit pre-order button



  • Once the customer fills out their order and clicks pre-order, they will be forwarded to your store’s cart  or checkout (depending on your redirect settings)


Check-out pre-loaded with deposit



Back-end #


  • When a customer pre-orders, an entry in the listing dashboard will be created with a pink ‘deposit paid’ badge.


Customer pre-order display showing deposit paid



  • When you’re ready to collect the remaining payment for a deposit pre-order, you can charge specific customers or in bulk (Doc here)
  • The usual deferred charge process will then kick in. i.e. the optional upcoming charge will be sent out, followed by the charge attempt.  
  • Customers will then be charged the outstanding amount on the card that they used at checkout.