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Updating the pre-order shipping statement

1 min read

PreProduct listings have two types of shipping statement:

  • A number of days, which automatically counts down every 24 hours
  • A static statement

PreProduct’s listing dashboards let you update the shipping statement at any time, as well as swap between the two types.

  1. To update the shipping statement go to the main PreProduct dashboard and click on the product’s name that you want to update.
  2. On the left side of the new screen, you will see the current shipping statement, click on it to launch the edit modal.

editing the shipping statement

If you want to change the shipping statement’s “days count”, either slide the bar to the left or right and click save, or you can use the calendar to enter a date. If you don’t want a specific date listed on the product page, you can enter a statement instead, e.g. ‘July’ as below.



PreProduct will try and parse a date from your shipping statement (displayed on the right-hand side date field). This will be passed on to Shopify, as they require an exact date for their systems. This is shown in green above. If the parse fails, you can choose your own date to give to Shopify.

There is also an option at the bottom of the modal to compose a customer email update on the updated shipping statement.

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