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Can you edit a pre-order?

< 1 min read

Editing charge-later, deposit-upfront and charge-upfront pre-orders #

Shopify (and therefore PreProduct) allows you to reduce the quantity of a pre-order, but not increase it. For non-Shopify stores, PreProduct works similarly, but allows increases up to the quantity from the time of pre-order.

Editing capture-only pre-orders #

You can edit capture-only pre-orders at any point before sending out payment links. This is because customers go through checkout at the end of the pre-order campaign, as opposed to straight away like the other listing types.

Refunding edits #

PreProduct supports both the partial and full refund of pre-orders, whether they’ve had a deposit or the full price paid. Tick the “Issue refunds” box from the customers or listing dashboard screen to refund edits and cancellations.

refunding order edit

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