At PreProduct we recently passed one million pre-orders processed for merchants, totalling over $85M USD (report here). We dug into the data to pull out 4 key lessons to inform your pre-order strategy — things you can actually use to sell more (and smarter). Prefer a video? click here.
Lessons
Lesson 1: Ditch the discount
Insight: 90.4% of pre-orders don’t offer a discount. Turns out, early access is often enough of a hook. The opportunity is to be one of the first to grab the item.
Lesson: Instead of relying on discounts to drive urgency, open the doors earlier. Longer sales windows = more time to capture demand without undercutting your price. Bonus: you get to run two launches — one for pre-order, one for general availability
Insight: The most common stated shipping time range for pre-order is 4 – 5 months from the date of pre-launch
Lesson: Taking pre-orders well in advance is totally doable — especially with charge-later or deposit-based flows. Most customers are happy to wait, as long as expectations are clear.
Lesson 3: Whatever the price, as long as it’s above $10
Insight: Products can do well regardless of price which the partial exception of the $0-10 price range. The $25–$50 range made up 42.7% of orders. But the $250+ range brought in more than 2x the revenue by our estimates.
Lesson: Unless your product is priced under $10, there’s a strong case for running a pre-launch to take pre-orders. Higher price? Consider taking a deposit or charging upfront. Long lead time? consider charging-later pre-orders.
Insight: 62.1% of stores don’t allow buy-now and pre-order items in the same cart — and that’s totally fine.
Lesson: Mixed carts are doable — via fulfilment holds or conditional line item logic — but they’re not required to get started. Keeping pre-orders in separate orders is often the simplest path early on, and you can always evolve from there.
Bonus insight: Pre-orders aren’t just for startups
Insight: From what we’ve seen over the last 4 years, more pre-orders come from existing brands than early-stage startups (although there’s plenty of them too).
Lesson: Pre-orders aren’t just a Kickstarter tactic. They’re a flexible tool — whether you’re managing cashflow, gauging demand, or building buzz. Whatever your company size, there’s most likely a way they can provide value.
Conclusion
That’s it — 4 lessons (plus a bonus) from 1 million pre-orders. Hopefully a few ideas in there can help you sell earlier, smarter, and with fewer discounts this year.
If you’re experimenting with pre-orders or planning a launch, feel free to get in touch or click the button below to start a free trial.
At the start of every year, we focus on our Common Pain Points project—tackling smaller but meaningful improvements based on customer support trends and feature requests that don’t quite fit into larger development cycles. Over the past six weeks, we’ve shipped a number of updates designed to smooth out pre-orders, optimize workflows, and add new flexibility. Here’s what’s new:
Refunds, Payments & Order Management
You can now issue refunds directly from PreProduct, making it easier to handle cancellations and customer requests without needing to jump into Shopify or BigCommerce admin. This streamlines workflows and keeps everything in one place.
For those using the Shop Pay app, we’ve introduced automatic toggling of the sales channel when listing or de-listing a product for pre-order. This ensures that Shop Pay (which doesn’t support pre-orders) doesn’t allow customers to bypass the pre-order flow.
We’ve also added support for editing pre-order quantities—though at this stage, only decreases are supported. This helps merchants manage inventory levels dynamically as pre-orders roll in.
Better Pre-Order Button & UI Handling
We’re introducing an experimental Optimized Button Loading feature for Shopify stores, which ensures that buy-now buttons are hidden more quickly for pre-order products. This reduces friction and prevents customers from checking out incorrectly before the pre-order messaging loads.
We’ve also improved add-to-cart button detection to ensure it doesn’t hide other essential elements on the page, such as quantity selectors and carousel navigation.
Customization & Merchandising Enhancements
Merchants can now set default Shopify ‘purchase option’ names directly from the ‘Customize Wording’ screen, giving more control over how pre-orders and deferred payment options appear to customers.
We’ve added a unit count display for pre-order sections on “See All” listing screens, making it easier to track pre-order demand at a glance.
Backend & Developer-Focused Improvements
Agencies and developer stores can now access a free, unlimited ‘Partner Test’ plan, making it easier to build and test pre-order setups without incurring extra costs.
We’ve updated our search functionality, allowing Shopify users to find products by name, handle, or SKU. BigCommerce merchants will continue to use their native ‘search like’ function for finding products.
On the technical side, we’ve rolled out updates to the latest platform APIs, libraries, and frameworks to ensure long-term stability and compatibility.
Availability Monitoring & Customer Experience
We’ve added a storewide Availability Issues notice to the top-right of the main dashboard. This feature detects pre-order listings with availability issues and allows merchants to resolve them directly from a pop-up modal.
Customers can now update their payment method directly from their customer portal, reducing friction and improving the self-serve experience.
Looking Ahead
These updates are all about making the pre-selling experience smoother, less error-prone, and better converting. We have some exciting bigger features and updates in the pipeline, but for now, here’s to a great 2025!
Create a custom Shopify crowdfunding bar effortlessly with our free generator. These eye-catching progress bars are great for building hype, driving urgency and increasing conversions. While this generator is designed to be a quick and convenient tool, we offer more advanced pre-order functionalities like deferred-charge with PreProduct.
Shopify Crowdfunding Progress Bar Generator
Generate a Kickstarter-style progress bar for your Shopify crowdfunding campaign.
Progress Bar Code:
Shopify config:
In the Shopify product admin, your inventory available must start as the same number as your sales target.
If you want to allow your sales target to be exceeded, then the Shopify product admin "Allow out-of-stock purchases" option must be enabled.
Adding to your product page:
Copy the generated code above.
In your Shopify admin, on the "online store" page next to your active theme, click to open the "Customize" editor
From the top of the editor, change the page previewed from "home" to "products"
From the left sidebar listing the page's blocks, click to add a new block and select "Custom liquid"
Shopify crowdfunding bars are powerful visual tools for e-commerce businesses running pre-orders as crowdfunding campaigns. They offer a dynamic way to showcase campaign progress and encourage customer participation. They’re best suited to new products or companies and can offer a great alternative to platforms like Kickstarter and Indiegogo. With the advantage of letting you drive traffic to your own website instead of a third-party platform.
Create a custom Shopify payment link effortlessly with our free generator. These links send customers directly to your checkout page pre-populated with items. The generator is designed to be a quick convenient tool, if you’d like to automate payment links or use deferred-charge pre-orders, then PreProduct may be a better fit.
Shopify Payment Link Generator
Generate a direct checkout payment link for your Shopify products.
Shopify payment links are powerful tools for e-commerce businesses, offering a direct and efficient way to guide customers through the purchasing process. These links streamline transactions by allowing customers to bypass the traditional product page and shopping cart steps, reducing friction and potentially increasing sales.
Key Advantages of Shopify Payment Links
Direct Purchasing: Send customers a link to your checkout with pre-populated items, eliminating browsing steps, perfect for DM or email interactions.
Email Campaign Integration: Embed payment links directly in marketing emails for immediate purchasing options.
Earlyaccess: Payment links work even if the product is hidden from your storefront, so can be great for early access launches (just make sure the Product admin status is set to “active”).
Discount Code Inclusion: Generate links with built-in discount codes for giving promos to specific audiences.
Maximizing Shopify Payment Link Effectiveness
To fully leverage the potential of your Shopify payment links:
Targeted Email Campaigns: Use payment links in newsletters or promotional emails to provide a direct path to purchase specific items or deals.
Quick Customer Service: Resolve inquiries rapidly by sending payment links for discussed products or easy reorders.
Social Media Sales: Share payment links on platforms like Instagram or Facebook to convert interest into immediate sales.
Promotional Strategies: Create urgency with time-sensitive deals using links that include limited-time discount codes.
Shopify payment links simplify the path from buyer intent to purchase, reducing barriers and potentially boosting conversion rates. By offering a more streamlined shopping experience, these links can be particularly effective when offered to individuals or specific customer cohorts.
We also have a YouTube version of this article here.
Introducing pre-orders for growth on Shopify
Looking to increase Shopify sales? The secret can lie in effective pre-order strategies. This article cuts straight to the point, providing six practical tactics that translate customer interest into secured revenue— crafting urgency, exclusivity, and increasing average order value to name a few. We’ll guide you through these methods and showcase how they’re each working for real-life online stores.
Key Takeaways
Pre-orders can significantly boost Shopify sales by creating urgency, leveraging influencer marketing, increasing average order value, and securing revenue before inventory is available.
Tactical pre-order strategies including limited edition items, exclusive discounts, charge-later options, time-limited availability, sustainable practices, and offering exclusive benefits can enhance customer engagement, loyalty, and overall sales.
To maximize the effectiveness of pre-orders, it’s essential to employ an effective customer centric marketing strategy. That way you can engage customers with a compelling narrative, offer flexibility, align pre-order strategies with brand values, and maintain transparent communication.
Implementing loyalty programs can enhance customer engagement, improve retention rates, and motivate repeat purchases.
https://www.shopify.com/pre-orders
Why and How Pre-Orders Can Increase Sales on Shopify
Stepping into the ecommerce store arena, you quickly learn that the key to a thriving Shopify store is not just attracting potential customers but converting their interest into actual sales. Pre-orders let you do this before stock hits your warehouse. Imagine the power of knowing your product is sold even before it’s physically available. It’s a strategy that transforms potential customers into committed buyers and increases customer retention in an otherwise volatile online shopping environment.
But how exactly do pre-orders amplify your Shopify store’s performance? Pre-orders can build a compelling sense of urgency by bridging the gap between anticipation and ownership. As the launch date nears, exclusive ad campaigns, early bird discounts, and time-sensitive offers can coax the prospective customers from the sidelines and into an action. Utilizing Google ads alongside other paid advertising platforms like Facebook and Instagram can further enhance these campaigns, driving targeted traffic and boosting sales. This urgency can be manufactured by employing a customer-centric playbook designed for increasing sales on Shopify.
Tried and Tested Shopify Pre-order Strategies
Now, let’s dive into each strategy in the form of mini case studies. The ecommerce market thrives on innovation, and pre-order strategies are a testament to this. These six strategies are proven tactics that can boost conversions. From limited editions that sell out rapidly to exclusive discounts that spur customers to click ‘pre-order’, each strategy is essential for boosting conversions and enhancing the performance of your ecommerce business or Shopify store. Additionally, bolting on additional marketing techniques like loyalty programs can further boost conversions and enhance customer engagement.
We’ll explore the mechanisms behind these strategies and how you can tailor them to fit your online store.
Pre-orders on Shopify
1. Limited editions pre-orders (Fenty Beauty)
Fenty Beauty’s limited edition pre-orders capitalize on the power of scarcity. Each exclusive launch generates significant excitement among customers, leveraging the brand’s association with Rihanna and aligning product releases with major events to maximize impact. The strategy isn’t just about celebrity influence; it’s about creating a compelling narrative around unique, one-time-only products.
When Fenty Beauty releases a limited edition product, the buzz generated drives significant interest and sales. This approach involves cohesive brand messaging across all customer touchpoints, supported by digital advertising, Google ads, and search engine optimization to maintain visibility and engagement.
The allure of limited edition pre-orders lies in the exclusive, unrepeatable nature of the products, which attracts a dedicated following eager for the next release. However, this strategy also requires meticulous planning and brand management to ensure each launch meets high expectations and reinforces the brand’s commitment to quality and innovation.
Tip: Creating Artificial Scarcity with limited edition BundlesIf you don’t have a fixed amount of units, consider releasing a bundle as a limited edition with an artificial limit. This strategy allows you to create a sense of exclusivity and urgency without needing to precisely manage inventory quantities. By curating a unique bundle and setting a cap on availability, you can drive pre-orders and excitement, effectively leveraging the power of scarcity to boost sales.
fentybeauty.com/collections/limited-edition
2. Exclusive Pre-order Discounts (The Mindset Journal)
Moving on from specific limited editions, limited discounts can be employed as well. The magnetic pull of an exclusive deal really plays our sense of FOMO. A customer of ours at PreProduct, The Mindset Journal puts this to great effect with an exclusive 20% discount on pre-orders of their V1 product. Pre-order discounts, don’t use a catch-all discount code; but are early bird specials that are only received when the product is purchased as a pre-order. This can propel customers to lock in the lower prices before they’re gone.
This strategy can be a great way to increase Shopify sales, as it allows you to discount without deprecating the perceived value of the product. i.e. the sub-text is that the item is discounted as it’s new, not because it’s failing to shift from shelves. The core mechanics of the Mindset Journal’s offering is:
A 20% discount to early adopters.
A valuable personal development tool at a bargain price.
Early sales and customer loyalty even before the product ships.
Incentivizing early purchases through loyalty programs to improve customer retention.
themindsetjournals.com/
The Mindset Journal can then drive traffic and attract customers by:
Explaining the discount codes in promotional emails
Leveraging their social media presence and organic traffic
Providing an additional 5% off for mailing list subscribers or influencer campaigns (Shopify discount codes can stack on top of pre-order discounts)
These tactics paired with traffic can create a cascade of incentives that increase customer retention, keeping loyal customers coming back for more.
Moreover, exclusive pre-order discounts often lead to repeat purchases. Customers who snag a deal are more likely to return, trusting they’ll find value and savings again. This strategy not only boosts sales on Shopify but also gives The Mindset Journal an additional reason to send marketing emails and communications.
Jala Clothing’s approach to pre-orders focuses on giving a 100% charge-later pre-order option, ensuring customers are not billed until their item is ready to ship. This strategy helps manage customer expectations and good will, as no money changes hands until Jala are ready.
On the The Bhakti Pant (a collection that’s on pre-order at the time or writing) product descriptions, the marketing copy talks about a smaller batch, mindful fashion approach, that promotes sustainability and limits waste, with each piece being a unique hand-dyed creation. By marketing these aspects, Jala Clothing appeals to customers who make purchasing decisions based on a brand’s environmental responsibility as well as the $0 upfront incentive to lock in a pair.
Charge-later pre-orders offer the following logistical benefits:
Flexibility in fulfilment, especially for items with delayed shipping or those that offer free shipping
Transparency about shipping estimates and updates to customers, without the risk of customers being frustrated that they’ve already parted with their hard earned cash.
Moreover, flexible charging options can be a boon for cash flow management. Shopify store owners can utilise apps like PreProduct to establish pay-later terms that fit their inventory and financial strategy. As well as techniques like shoppable videos to drive trust and excitement for the product on pre-order.
jalaclothing.com
4. Offer Time-Limited Pre-Orders (Good Smile)
Moving to the next of the pre-order strategies, Good Smile (a hobby store out of Japan) shows how time can becomes a powerful lever. They offer pre-orders from their store page for a limited time period; creating a ticking clock that encourages customers to act swiftly. Sometimes offering products for as little as 24-hours. This is an incredible way to generate sales from a heightened sense of urgency and induced quick decision-making.
This strategy plays on the psychological trigger of scarcity, compelling customers to make a purchase before time runs out. It’s a potent tool that not only boosts sales but also enhances the online shopping experience by making it more thrilling and interactive. Customers become part of an exclusive event, racing against time to secure their desired items.
goodsmileeurope.com
The success of time-limited pre-orders lies in their ability to create a buzz around a product launch. The limited availability window is a signal to customers that they’re getting access to something special, something not everyone will have the chance to own. This exclusivity feeds into the desire to be part of a select group and can lead to a significant boost in sales.
Furthermore, the sense of urgency generated by Good Smile’s strategy is not only beneficial for the initial launch but can also have a ripple effect on future releases. Customers who miss out on one timed pre-order are more likely to pay attention to subsequent launches, increasing the chances of early engagement and securing sales well before the official release date.
5. Sustainable Pre-Order Practices for Customer Retention (Frahm Jackets)
Leading the charge in ethical business practices, Frahm Jackets takes sustainable pre-ordering to heart. Their approach includes:
A buying experience that’s exclusive to pre-orders, ensuring no excess production (sometimes known as made-to-order)
Increased boost to their reputation and culture of sustainability
Resonating with a growing segment of consumers who prioritize the environmental impact of their purchasing decisions.
Frahm’s allows customers to pre-buy their coveted jackets, fostering a sense of commitment and anticipation, whilst being part of a clique. It’s a model that not only reduces waste but also builds a narrative of conscious consumerism around the brand.
“We design modern classics that don’t go out of style. Each design is made once a year.We deliberately don’t make enough to meet demand, so we don’t overbuy, which affects quality. You have to pre-order to get what you want.”
Communication is crucial in this process. Frahm makes it a point to clearly mention dispatch dates and keep customers updated on their order’s shipment and delivery. This level of transparency nurtures customer trust and loyalty, leading to repeat purchases and a robust, social media marketing presence that can amplify the brand’s message of sustainability.
Moreover, by aligning their business practices with the values of their target customers and audience, Frahm Jackets cultivates a brand image that is not only about selling a product but also about promoting a lifestyle. This deeper connection with customers can translate into a more engaged and dedicated following, willing to advocate for the brand and its principles.
frahmjacket.com/pages/why-preorder
6. Insiders Club – Exclusive Pre-Order Benefits and Status for Loyal Customers (Daylight Computer)
Our final pre-order strategy takes us into the tech world with Daylight Computer. When talking about pre-orders, they call them “founders editions”, thus creating an insider’s club that rewards customer engagement and loyalty. This strategy provides intangible value to pre-order customers, making them feel like VIPs with access to behind-the-scenes updates and special treatment.
This approach transforms the pre-order process into an experience rather than a transaction. Customers aren’t just buying a product; they’re buying into a journey that unfolds over time, with Daylight Computer guiding them every step of the way. This feeling can be bolstered with exclusive updates, product pages and insider information keeps customers connected and invested in the brand.
The benefits of this strategy extend beyond the initial sale. Fostering a sense of belonging and exclusivity strengthens customer relationships, leading to increased loyalty and advocacy among existing customers. Implementing a customer loyalty program can further enhance this effect and increase Shopify sales. And when customers feel like they are part of something special, they’re more likely to share their experiences on social media platforms, providing valuable user-generated content that can boost sales and attract new customers.
Oh this is interesting. Especially love the writing example. Preordered. https://t.co/sBiSvfBadq
Furthermore, exclusive benefits can come with a call to action that encourages customers to share and become one of the first to receive the product, these incentives are a powerful motivator for customers to commit early, ensuring Daylight Computer secures sales and bolsters their buyers journey well before the product’s official release.
daylightcomputer.com
Conclusion and next steps to increase Shopify sales through pre-orders
In review, these six proven pre-order strategies are a masterclass in ecommerce marketing. From the excitement of limited runs to the allure of exclusive discounts and sustainable practices, there’s a strategy for every Shopify store looking to boost its performance. The essence of a successful pre-order strategy lies in creating a compelling customer journey, tapping into the psychology of anticipation and reward. (Oh and don’t forget to track your experiments, using an analytics platform like Google Analytics or Attribuly)
So, what’s the next step for your Shopify store? Embrace the strategies that resonate with you, align them with your brand’s values, and start implementing pre-orders to increase sales and build a stronger connection with your audience. Unlocking the potential of pre-orders can transform a good Shopify store into a great one. By driving urgency, offering value, and resonating with your target audience, you can enhance the shopping experience and foster a loyal customer base.
In addition to pre-orders, leveraging Google Ads can effectively target specific audiences and top search results. You can also find other high-impact optimizations by browsing a service like Taranker, which curates top-rated Shopify apps. These strategies help boost Shopify sales, drive better customer engagement, and build a more successful store.
Choose a pre-order strategy that aligns with your brand’s values and goals, considering your target audience and product uniqueness. Test various approaches to see which resonates best with your customers.
How do I know which pre-order strategy will increase Shopify sales for my store?
Yes, pre-orders can significantly increase your store’s sales by locking in revenue before stock arrival, creating a sense of urgency, and offering exclusive benefits to customers. It’s a proven method to boost sales and customer retention.
Can pre-orders really increase my store’s sales?
Yes, there are risks such as failing to meet shipping estimates and customer expectations. Transparency and clear communication are crucial to maintaining trust and satisfaction. Offering charge-later or deposit-upfront pre-orders can be a safer option here.
Are there any risks associated with pre-orders?
To manage customer expectations, be transparent about availability and dispatch dates. Provide regular updates and offer excellent customer service to handle inquiries and issues effectively.
How do I manage customer expectations for products that aren’t immediately available?
Yes, pre-orders can help gauge interest in your products and increase Shopify sales. Ensure you have a clear marketing strategy and can fulfil orders efficiently. For first-time ordering from suppliers, consider charge-later pre-orders, as customers aren’t charged until you explicitly trigger payment.
Can I use pre-orders if I’m just starting my Shopify store?
Thanks, we'll let you know once we launch for your platform.
Your email address will only be used to send updates about PreProduct.
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