PreProduct
Loves Agencies
Pre-orders are all we do and we’ve worked with Shopify agencies for years. Some want direct technical help. Some want better pricing for their client. Some want us on the call. Tell us what’s useful and let’s chat.
Partner on your terms
Why team up with PreProduct?
Every agency works differently, so we don’t run a one size fits all programme. Technical help before you quote, spotting the 3PL gotcha early, taking the support load once it’s live. Pick one thing, all of it, or something that isn’t on the list.
01 Before you quote
Scoping help before you pitch
Send the requirements. We’ll say what’s native.
Pricing that fits the build
If the standard plans don’t suit the shape of what you’re building, talk to us before you quote.
We’ll join the client call
Pre-sales, scoping or a post-launch review. We’ll be the pre-order expert so you don’t have to be.
02 During the build
A direct line to our devs
Not a support tier. Email or hop on a call with the people who actually built PreProduct.
Free dev stores
Unlimited installs on dev and staging stores. No charge, no time limit.
Similar builds to learn from
We’ve probably worked with a brand close to your client’s setup. We’ll walk you through how they solved it.
03 After launch
Priority support for your client
Their tickets skip the queue. We’ll loop you in or keep you out of it, whichever you prefer.
PreProduct For brands Pre-orders are all we do
Why brands love PreProduct
- Native Shopify checkout
- Fully white-label
Pre-orders are all we do. That focus lets us go deeper than any all-in-one app, so your client’s campaigns can be more ambitious and run more smoothly.
PreProduct · at a glance
- Checkout
- Native Shopify. Discounts, shipping profiles, Functions and PayPal just work
- Charging models
- 5: upfront, charge-later, deposit, capture-only, payment plans
- Auth expiry
- None. Vaulted cards, not 7-day authorisations
- Branding
- White-label. No “powered by” on the button or checkout
- Automation
- Native automations · 15 Flow actions · 16 triggers · Klaviyo events · REST API
1.9M+ pre-orders processed
01 / Charging
Flexible charging, campaign by campaign
Match the payment model to each launch. Deposits for high ticket, charge-later for uncertain timelines, upfront for quick restocks.
More on flexible charging02 / Automation
Smarter, automated pre-orders
Listing Manager rules, auto-charge workflows and scheduled reports, plus 15 Flow actions, 16 triggers, Klaviyo events and a REST API.
More on automation03 / Overselling
Controlled overselling that integrates
Fulfilment holds with manual release, mixed or isolated carts, and variant and customer limits. Built for 3PLs and ERPs that don’t understand pre-orders.
More on controlled overselling04 / Communication
Keeping pre-order customers informed
Custom wording, customer portals and update emails. Buyers check status, view schedules, cancel or pay early, so “when’s it shipping?” never lands on your client.
More on customer communicationSome of the brands we work with
Best-in-class, built to extend
Works out of the box. Extends if you need it.
Most clients never need more than PreProduct’s features and settings. When a build calls for something custom, there are free Flow and Klaviyo templates, a REST API, and the developers who built it on hand to help.
Automate without code Import, tweak, done
Free toolkit
Shopify Flow Toolkit
Ready-made Flow templates for pre-order tagging, auto-charging, fulfilment holds and alerts. Import, tweak, ship.
15 actions · 16 triggers
Free templates
Klaviyo Flow Templates
Pre-order confirmation, shipping updates and balance reminders, wired to PreProduct’s Klaviyo events.
Built on PreProduct events
Build anything custom Docs, API and real engineers
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Developer docs
Install the snippet, theme setup, webhooks and how PreProduct fits around your client’s stack.
Read the docs -
Developer support
Stuck on a build? Email the engineers who wrote PreProduct directly. No ticket queue, and we’ll hop on a call if it helps.
Email our devs -
Admin API reference
REST endpoints for pre-orders, listings and charges, with examples you can try in the browser.
Open API docs
Next steps
Get in touch
Tell us how we can help and what you’d want from us. A couple of lines about the client and their setup is plenty to get started.
Affiliate terms, if you want the commission
Some agencies want the commission, plenty don’t. If you do, these are the terms. If you don’t, ignore this section entirely; nothing else on this page depends on it.
Commission
20% recurring commission for up to 24 months while the referred merchant remains active on PreProduct Scale+ or higher, calculated on net subscription revenue received by PreProduct after Shopify app billing fees.
Commission is based on actual paid PreProduct subscription revenue received by PreProduct, after Shopify app billing fees and excluding refunds, chargebacks, discounts, taxes, and one-off services.
For example, if a referred merchant is on our Scale+ plan at $259/month, the commission would be calculated from the amount received by PreProduct after Shopify app billing fees have been deducted.
Eligible referrals
- The merchant is new to PreProduct
- The merchant installed PreProduct on or after 1 March 2026
- The merchant signs up to PreProduct Scale+ or higher
- The referral is introduced by email before the merchant installs PreProduct
- The agency, consultant, or partner had a meaningful role in introducing the merchant to PreProduct
Referrals must be approved by PreProduct before commission is paid.
What is not eligible
- Merchants already using PreProduct
- Merchants already in our sales pipeline
- Merchants who sign up to a plan below Scale+
- Refunds, chargebacks, discounts, taxes, or one-off services
- Referrals made after the merchant has already signed up, unless agreed by PreProduct
Plan changes
If the referred merchant upgrades to a higher eligible plan, commission will be calculated from the new paid subscription amount received by PreProduct after Shopify app billing fees.
If the merchant downgrades below Scale+, commission stops from the date the lower plan takes effect. If the merchant cancels, commission stops from the cancellation date.
Payment schedule
Commission is calculated and paid quarterly. Payments are only made after the referred merchant’s subscription payments have been received by PreProduct and confirmed.
We may apply a short delay before paying commission to account for Shopify app billing fees, refunds, failed payments, chargebacks, or billing adjustments.
Payment method
Agency partners are responsible for providing accurate payment details, and for any taxes, fees, or reporting obligations related to commission payments.
Attribution
Most agency referrals happen through real conversations, not perfect tracking links. To keep attribution clear, please introduce the merchant by email and Shopify domain before they install PreProduct.
If more than one partner claims the same referral, PreProduct will decide attribution based on the original introduction and the role each party played.
Custom arrangements
For larger merchants, strategic agency relationships, or more hands-on implementation work, we’re open to discussing custom terms. Email us and we’ll work it out.