Privacy Policy

Last Updated: 9th May 2024

For our Terms of Service, please visit:


This privacy policy sets out how PreProduct uses and protects any information that you provide when you use this website/app. PreProduct is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this App, then you can be assured that it will only be used in accordance with this privacy policy. PreProduct may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This privacy policy is effective from 9th May 2024.


Collection of Personal Information through the App

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. When you install the App, we are automatically able to access certain types of information from your ecommerce platform account (e.g. Shopify, BigCommerce):

Shop APIs: general settings and information about your store
Product APIs: your store’s products and collections
Theme APIs: view and modify your store’s theme files
Order APIs: view and modify your store’s orders
ScriptTag APIs: let’s us add functionality to your store without modifying your theme templates
Other APIs: such as Webhooks and other platform supported features

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:

Personal information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number.
Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.


Use and Share of Information:

Internal record keeping

We may use the information to improve our services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.



We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The Company takes appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of Personal Information. These include, but are not limited to, internal reviews of: (a) the Company’s data collection; (b) storage and processing practices; (c) electronic security measures; and (d) physical security measures to guard against unauthorized access to systems where the Company stores Personal Information.

Some or all of the Personal Information we collect may be stored or processed on servers located outside your jurisdiction of residence, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.


How we use cookies

We collect personal information directly from the relevant individual, through your Ecommerce platform account (e.g. Shopify, BigCommerce), or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.


CCPA – California Consumer Privacy Act

If you are a resident of California, you have the right under the CCPA to request that we disclose what personal information we collect, use, disclose, and sell. To request this information, please contact us using the contact details provided below. California residents also have the right to submit a request for deletion of information under CCPA. If you wish to exercise any of these rights, please contact us at the coordinates provided below.


Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These include the right to access personal information we hold about you, the right to ask us to correct any inaccuracies in that information, and the right to object to or request the limitation of processing of your personal information. Requests can be made by contacting us directly.


Contact Us

If you have any questions or concerns about our privacy practices, please feel free to contact us at the following email address: