---
title: "Triggering deferred charges"
slug: "triggering-shopify-deferred-charges"
date: "2022-07-28T13:13:49+00:00"
modified: "2026-05-05T04:46:53+00:00"
author: "Eliza"
canonical: "https://preproduct.io/docs/triggering-shopify-deferred-charges/"
---

> Pre-orders that are created as charge-later or deposit-upfront (deferred charge method) allow you to trigger the deferred charges whenever suits your store.
> 
> We also have a [YouTube video here](https://youtu.be/wJPYfEC8Elc?si=dcRqQ-Reo9mskuiW).

### What are deferred charges

A deferred charge is where the customer accepts a future charge at the time of pre-order via your checkout. Shopify, PayPal, Stripe or Authorize.net will ‘vault’ the card details to use for the future transaction.

### Triggering deferred charges for all pre-orders 

- Navigate to a product dashboard from within PreProduct. On the left-hand side of the dashboard will be a ‘Charge all customers’ button.

- You will now see a list of variants for that product and whether an [upcoming charge email](https://preproduct.io/docs/upcoming-charge-email/) is set to send first.

![charge all](https://preproduct.io/wp-content/uploads/2022/07/charge_all-1024x560.png)- Click the ‘Charge customers’ button and then a pop-up will appear prompting you to click ‘Confirm’.

*Please note that deferred charges apply to the whole order meaning all pre-order items from the customer’s original cart will be paid for.*

### Triggering deferred charges for specific pre-orders 

- Navigate to a listing dashboard from within PreProduct. On the left-hand side of the dashboard will be a ‘Select and charge customers’ button.

![](https://preproduct.io/wp-content/uploads/2022/07/Screenshot-2024-11-22-at-13.09.00-1-1024x427.png)- All customer who have pre-ordered the product will be displayed. You can search, filter and select specific customers to charge. Feel free to also use the “Newest #” and “Oldest #” boxes which let you select X number of pre-orders from the filtered results or select all results via the top left checkbox.

- Once you have selected the customers you wish to charge, click on Actions and then ‘Charge Customers’.

![](https://preproduct.io/wp-content/uploads/2022/07/Screenshot-2024-11-22-at-13.08.35-1024x484.png)

### Installments

Both Shopify Plus and non-Shopify stores can use PreProduct to charge ad-hoc installment payments. These can be triggered multiple times until the order is fully paid.

From the PreProduct listings dashboard or the **See all** screen, click **Charge customers** to open the pop-up. Then select **Charge an installment**, enter the amount, and click **Charge customers** to process the payment.

![charging installments](https://preproduct.io/wp-content/uploads/2022/07/charging-installments.gif)Whether you trigger installments as a group or one by one, you can view the results by clicking the blue **Payments** option on the pre-order’s individual card. In the screenshot below, note the **Latest charge** section for the Utility Caddy line item, along with updated **Paid** and **Outstanding** amounts reflecting the new payment.

![](https://preproduct.io/wp-content/uploads/2022/07/Screenshot-2025-10-16-at-11.18.21-1024x874.png)
