---
title: "Triggering pre-order fulfillment"
slug: "triggering-pre-order-fulfillment"
date: "2024-11-28T04:43:19+00:00"
modified: "2026-05-05T04:46:53+00:00"
author: "admin"
canonical: "https://preproduct.io/docs/triggering-pre-order-fulfillment/"
---

> This guide is specifically for triggering pre-order fulfillment for [charge-upfront pre-orders](https://preproduct.io/docs/types-of-pre-orders/). For charge-later and deposit-upfront pre-orders, please refer to our [triggering Shopify deferred charges](/docs/triggering-shopify-deferred-charges/) guide. For capture-only pre-orders, see our [triggering payment links](/docs/triggering-payment-links/) guide.

### What happens when fulfillment is released?

When you release fulfillment for pre-orders, PreProduct will remove the [fulfillment hold](https://preproduct.io/docs/fulfilment-holds-for-deferred-charge-pre-orders/) on your Shopify orders, changing their status from “hold” to “unfulfilled”. For stores using other platforms like BigCommerce, releasing fulfillment will create new orders in your platform.

### Releasing fulfillment for all pre-orders

- Navigate to a listing’s dashboard from within PreProduct. On the left-hand side of the dashboard will be a ‘Release fulfillment’ button.

![Release fulfilment](https://preproduct.io/wp-content/uploads/2024/11/Screenshot-2024-11-28-at-15.09.17-1024x751.png)- You will now see a list of variants for that product. Review the list to ensure you’re ready to release fulfillment for all pre-orders.

![](https://preproduct.io/wp-content/uploads/2024/11/Screenshot-2024-11-28-at-15.11.52.png)- Click the ‘Release fulfillment’ button.

### Releasing fulfillment for specific pre-orders

- Navigate to a listing dashboard from within PreProduct. On the left-hand side of the dashboard will be a ‘Select and release fulfillment’ button.

![Select and release fulfilment](https://preproduct.io/wp-content/uploads/2024/11/Screenshot-2024-11-28-at-15.18.57-1024x462.png)- All customers who have pre-ordered the product will be displayed. You can search, filter and select specific customers for fulfillment release. Feel free to also use the “Newest #” and “Oldest #” boxes which let you select X number of pre-orders from the filtered results or select all results via the top left checkbox (we have a [video here](https://youtu.be/WijU9zt8v2E) which walks through this screen’s features).
- Once you have selected the customers you wish to process, click on Actions and then ‘Release Fulfillment’.

![Releasing pre-order fulfilment ](https://preproduct.io/wp-content/uploads/2024/11/Screenshot-2024-11-28-at-15.22.25-1024x431.png)