---
title: "Retrying deferred-charges and payment links"
slug: "sending-follow-up-payment-links"
date: "2021-06-17T13:55:26+00:00"
modified: "2026-05-05T04:46:53+00:00"
author: "Eliza"
canonical: "https://preproduct.io/docs/sending-follow-up-payment-links/"
---

> If you’ve triggered a payment link or deferred-charge for a pre-order and it’s still unpaid, you can re-trigger it from within PreProduct.

From PreProduct’s main dashboard:

- Click the name of the pre-order listing, then click the “See all” link at the bottom right of the page.
- You can then add the filters “Not paid” and “Charge triggered” from the top right, before clicking the top-left checkbox to select all of the filtered pre-orders. (Capture-only listings will show a “Payment emails triggered” filter instead)

![retrying payment links](https://preproduct.io/wp-content/uploads/2021/06/Screenshot-2024-11-22-at-15.36.20-1024x552.png)*Selecting capture-only pre-orders to retry* ![retrying deferred-charges](https://preproduct.io/wp-content/uploads/2021/06/Screenshot-2024-11-22-at-15.55.19-1024x346.png)*Selecting charge-later pre-orders to retry*

- Once selected, Click “Actions”, then “Retry charges” from the drop-down
- You will see a pop-up modal where you can double-check your filtering before confirming.

![Retrying charges](https://preproduct.io/wp-content/uploads/2021/06/Screenshot-2024-11-22-at-15.50.54-1024x543.png)