PreProduct offers different ways to handle discounts depending on your pre-order type.

Charge-later, Charge-upfront & Deposit-upfront Pre-orders #

Discounts for these pre-orders are locked-in at the time of pre-order, here are some things to bear in mind when considering a discount change:

• Discounts are “locked-in” at the time of pre-order
• Changing the product’s price in your store won’t affect existing pre-orders
• Future pre-orders will use any new discount rates you set
• While your store won’t display native discount banners, you can use PreProduct’s custom text to show discount information
• Most Shopify discount codes work (except ‘Buy X, get Y’ discounts)
• For BigCommerce and other platforms, only Stripe discount codes work

Capture-only Pre-orders #

Discounts for capture-only pre-orders work by adjusting the product’s “price” and “compare at price”/RRP in your ecommerce platform. Here are some things to bear in mind when considering a discount change:

• Changes to product pricing will affect pre-order discounts
• Important: Send payment links before changing prices or finishing the listing, as either action will reset product pricing. i.e. pre-order customers will be paying a different price to the one quoted.
• All Shopify and BigCommerce discount codes should be compatible
• Other platforms’ discount codes work normally

Tips for Capture-only Pre-orders #

If you need to finish a capture-only pre-order listing while maintaining discounts, you have two options:

1. Keep the listing active briefly after sending payment links, noting in your payment email that “pre-order discounts are only valid for the next 48 hours”
2. Alternatively if you need to finish the listing, consider including a discount code in your payment email to compensate for the change in product price.